Who we are
Digihack Web Solutions (“Digihack”, “we”, “us”) is a website design and digital marketing business based in Panipat, Haryana. This policy applies to digihack.in and to enquiries you send us by form, WhatsApp, phone or email.
We follow the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
What we collect
Details you give us
- Your name and mobile number
- Email address, business name, website and city, if you share them
- What you tell us about your project in a form, WhatsApp chat or call
Details collected automatically
- Pages you visit, device and browser type and approximate location, through Google Analytics
- Cookies that remember basic preferences and measure visits
We do not ask for payment card details on this website.
How we use your details
- To reply to your enquiry and call you back
- To prepare quotes, audits and proposals you ask for
- To deliver and support the services you buy from us
- To send invoices and project updates
- To understand which pages are useful and improve the website
We will only send you offers or tips on WhatsApp or email if you agree to receive them, and you can stop them any time.
Who we share it with
We never sell your personal details. We share them only with services that help us run our business, and only as much as they need:
- WhatsApp (Meta) when you message us or submit a form on this site
- Google for Analytics, Maps and business email
- Our hosting provider that stores this website
- Government authorities, if the law requires it
Cookies
We use a small number of cookies, mainly from Google Analytics, to count visits and see which pages people use. You can block or delete cookies in your browser settings; the website will still work.
How long we keep it and how we protect it
We keep enquiry details only while we are talking to you about your requirement. Once the enquiry is closed, or you tell us you are not interested, we delete them. Client records are kept for as long as tax and accounting laws require, and then deleted. Access is limited to our team, and our website uses an SSL (https) connection.
Your rights
You can ask us to:
- Tell you what personal details we hold about you
- Correct details that are wrong
- Delete your details, unless the law requires us to keep them
- Stop sending you marketing messages
Write to us using the details below and we will reply within 30 days.
Children
Our services are for businesses. We do not knowingly collect personal details from anyone under 18.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact and grievance officer
For any privacy question or complaint, contact: